Privacy Policy — Parashar Pravah

This Privacy Policy explains how Parashar Pravah ("we", "our", "us") collects, uses, stores and protects information when you visit our website or use our services. By using our website and services, you agree to the practices described below.

1. Information we collect

Account information: name, email address, phone number and password (stored as a secure hash) when you register.
Business data: your company profile and, when you use the platform, your business records such as products, customers, vendors, invoices and reports.
Usage data: pages visited, browser type, device, IP address and access times, collected to keep the service fast and secure.
Messages: when you contact us or request a demo, we keep your message and contact details to respond.

2. How we use your information

To provide, operate and improve our services.
To secure your account with authentication and two-factor verification.
To send service notifications, invoices and important updates.
To respond to your requests and provide support.
With your consent, to share occasional product news you can opt out of at any time.

3. Data sharing

We do not sell your personal or business data. We share data only where required: with service providers that help us operate (hosting, backups, email delivery), with your accountant or auditors only on your instruction, or where the law requires it.

4. Data security

All data is encrypted in transit (TLS) and at rest. Access to your workspace is protected with authentication, optional two-factor verification and role-based permissions. Every significant action is recorded in an audit trail. Backups are taken automatically and retained in line with industry practice.

5. Data retention

We keep your data for as long as your account is active, plus a reasonable period afterwards to allow you to resume or export your records. You may export or delete your data at any time; deletion requests are processed promptly.

6. Your rights

You may access, correct or delete your personal data, and export your business data, at any time from your account settings or by writing to pravah@parasharinfotech.com.

7. Cookies and analytics

We use strictly necessary cookies for security and, where you consent, privacy-friendly analytics to understand how the site is used. You can control cookies through your browser.

8. Children's privacy

Our services are intended for business users aged 18 and above. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page and, where appropriate, by email. Continued use of the service after changes constitutes acceptance of the revised policy.

10. Contact

Questions about this policy? Write to us at pravah@parasharinfotech.com or call +91 8979502404.